866-460-3478

 

Merchant Support & Help Desk

Our customer service is designed to make credit card processing easier, more convenient, and more productive for you. With knowledgeable customer service representatives available via telephone 24 hours per day, seven days per week, you'll always be able to get the answers you need, when you need them.

Our representatives can help you with questions about transfers of money into your designated checking account, monthly statements, chargeback and retrieval requests, and other issues that face merchant account holders every day. Call 1-800-228-0210.

Sales Support:

For questions about a new account, additional locations, referrals, free analysis or anything “sales” related please our our qualified sales and marketing team at:
1-866-460-3478

Terminal help desk support:

If you have any questions about your point of sale (POS) credit card terminal, need to schedule telephone training for you or your employees, need to replace broken equipment, or need additional supplies, our terminal help desk is here to provide any assistance you need to keep your point of sale terminals up and running at all times. Call 1-800-228-0210

 ©2007 Merchant Service Group, LLC is a registered ISO/MSP of Wells Fargo Bank, N.A. Walnut Creek, CA.